Support Center
Getting Started
Nope! nLab is built for complete beginners. Our step-by-step video tutorials walk you through everything — from the basics of electricity to building real working circuits.
Great! We’re also adding advanced tutorials soon — check out our project roadmap to see what’s coming next.
nLab is ideal for teens and adults, especially for anyone comfortable with basic algebra (like solving simple equations or understanding variables).
Younger learners (ages 9–11) can absolutely enjoy it too with adult guidance. We've seen curious minds from age 9 to age 89 dive in and succeed!
nLab can be used absolutely anywhere! Build from home, a coffee shop, the beach… wherever you want! 🙂
All you need is a laptop (Mac, PC, or Linux). Note: nLab is not currently compatible with Chromebooks.
Yes — nLab is designed with safety in mind. The components operate at low voltages and currents, well below dangerous levels, making it safe for hands-on learning.
That said, it’s still real electronics (and electricity!) We recommend adult supervision for younger users (especially under age 12), and we include guidance on how to handle components responsibly. Feel free to reach out to us with specific questions! founders@getnlab.com
Purchase, Shipping & Returns
We ship within 1 business day from Chicago. Standard shipping takes 3-5 business days within the US.
We offer a 30-day no-questions-asked return policy. If you're not completely satisfied, return your kit for a full refund.
If you would like your order shipped internationally, please reach out to us directly at founders@getnlab.com.
Yes! Contact us at founders@getnlab.com for bulk pricing.
Technical Support
Please contact our support team at support@getnlab.com
In short, Arduino/Raspberry Pi teaches mostly coding/programming with some electronics. We teach a full focus on electrical engineering with some coding.
The nLab kit is Arduino-compatible. You can use most of the components with other Arduino boards, though some projects may require modification.
Common items like LEDs and resistors can be purchased at most electronics retailers (Amazon, Digikey, etc.). Please reach out to support@getnlab.com if you need additional information.
Educational Use
Yes! We offer educational discounts and classroom packages. Contact us at founders@getnlab.com for bulk pricing and educator resources.
Yes, the kits are designed to be portable and safe for home use. Many professors/teachers use them for homework projects and extended learning.